Frequently Asked Questions

What Certification do I get ?

Each of the classes delivered by Agile Scaling Experts gives you the opportunity to get a SAFEe® Certification which is an industry standard, recognized internationally, and highly sought-after by the Fortune 500:

Leading SAFe - Certified SAFe® Agilist (SA)

Scrum Master - Certified SAFe® Scrum Master (SSM)

DevOps - Certified SAFe® DevOps Practitioner (SDP)

Product Owner/Product Manager - SAFe® Product Owner/Product Manager (POPM)

Certification with Agile Scaling Experts is the best way to differentiate yourself and take your career to the next level.

Can I get PDUs or SEUs ?

YES!

If you want Professional Development Units (PDUs) for your PMI PMP, PgMP, or PMI-ACP, or Scrum Education Units (SEUs) for Scrum Alliance (Category C.1), you've come to the right place. Our Certification Classes are all eligible for PDUs/SEUs as follows:

All our classes offer 15 hours of certified instruction:

DevOps

Product Owner/Product Manager

Leading SAFe®

Scrum Master

Which class is best for me ?

Leading SAFe®

For leaders of a Lean-Agile change initiative to develop a Lean-Agile Mindset and apply the principles and practices of the Scaled Agile Framework® (SAFe®) to support Agile Teams, programs, and Program Portfolio Management. Coordinate and lead a Lean-Agile transformation at enterprise scale.

The following individuals will benefit from this course:

  • Executives and Leaders, Managers, Directors, CIOs, and VPs
  • Development, QA, and Infrastructure Management
  • Program and Project Managers
  • Product and Product Line Management
  • Portfolio Managers, PMO, and Process Leads
  • Enterprise, System, and Solution Architects

SAFe® Scrum Master

For Scrum Masters learning about their role in a SAFe enterprise context. Learn to facilitate Team and Program Level events for successful program execution, explore Scrum in the context of the entire enterprise, and become a servant leader and coach. SAFe Scrum Masters help Agile Teams to deliver the maximum business value that is achievable through SAFe.

The following individuals will benefit from this course:

  • New Scrum Masters who need to perform the role
  • Existing Scrum Masters who would like to understand their role in the context of a SAFe enterprise
  • Team Leads who want to understand the Scrum Master role
  • SAFe Release Train Engineers who want to coach Scrum Masters on their role

SAFe® Product Owner / Product Manager

For Product Management Office (PMO) professionals to apply Lean-Agile values and principles and economic prioritization, and develop skills writing epics, Capabilities, Features, and user stories within the context of SAFe. SAFe PO/PMs enable product development flow, drive program execution, and operate in the enterprise to drive the continuous delivery of value.

The following individuals will benefit from this course:

  • Product Managers, Product Line Managers, Product Owners, Business Owners, and Business Analysts
  • Solution Managers, Portfolio Managers, Program Managers, PMO personnel, and Process Leads
  • Enterprise, Solution, and System Architects

SAFe® DevOps

SAFe DevOps provides a comprehensive overview for understanding the DevOps competencies needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline.

The following will benefit from this course:

  • All members of an Agile Release Train
  • Development Managers, Engineering Managers
  • Configuration Managers, Release Managers
  • Development Leads, Developers, UI/UX Developers
  • Infrastructure Architects, System Architects
  • Product Managers, Product Owners
  • System Administrators, DBAs, InfoSec
  • QA Managers, Testers
  • Release Train Engineers, Scrum Masters
What about cancellations or refunds ?

We understand that sometimes conditions change and it may be necessary to drop out of a class. We do prefer that you allow us to reschedule you to another class if at all possible; however, if you must cancel we ask that you keep the following in mind:

We want you to have the best educational experience possible, and so we schedule the best instructors available. If you have to cancel, please notify us immediately. Refunds are available as follows:

  • 16 or more business days prior to the class (3 weeks), 100% refund
  • 10-15 business days prior to the class (2-3 weeks), no refund, but you can reschedule to another class within a year of the date of the cancelled class
  • 9 or less business days before the class (less than 2 weeks), no refund will be made, and there is no possibility of rescheduling

Agile Scaling Experts reserves the right to cancel or reschedule a class at any time for any reason:

  • You are advised to consult an Agile Scaling Experts Customer Service Representative prior to making any travel arrangements for a class, as we are not liable for any possible cancellation fees.
  • Agile Scaling Experts is not liable for any direct, indirect, consequential or special damages that may be incurred due to cancellation of a scheduled class, including, but not limited to cancellation penalties owing to transportation or accommodation arrangements.
  • Registrants will be offered full credit to a future class or full refund as per the wish of the registrant.